Dive Package Configuration
Dive packages are the core offering of your dive business. This system allows you to configure comprehensive dive packages with flexible pricing and inclusions.
Rates
| Days Booked | Package Type | Diving Only (Per Day) | With Full Rental Gear (Per Day) | Notes |
|---|---|---|---|---|
| 1 Day | Two Tank Boat Dive | $155.00 | $195.00 | Nitrox included |
| 2 Days | Two Tank Boat Dive | $147.00 | $185.00 | Nitrox included. Max 1 day gap in booking. |
| 3-4 Days | Two Tank Boat Dive | $140.00 | $175.00 | Nitrox included |
| 5+ Days | Two Tank Boat Dive | $132.00 | $165.00 | Nitrox included |
| Per day | Add Third Dive | $50.00 | $50.00 | No gear surcharge. Nitrox included |
| Per day | Single Afternoon Dive | $95.00 | $135.00 | No discounts. Nitrox included |
| Per day | Night Dive | $115.00 | $115.00 | No discounts. Nitrox included |
| 5 Days of Diving | 13 Dives in 5 days | $750.00 | $900.00 | Nitrox included. No refunds on unused dives. |
Schedule
| Taxi Pickup Time | Departure Time | Return Time | Package Type | Requirements / Description |
|---|---|---|---|---|
| 8:30 AM | 9:00 AM | 1:00 PM | Advanced 2-Tank Dive | AOW & 20 dives or OW & 50 dives. Depths up to 110 feet / 33 meters. Nitrox Mandatory on Dive 1. |
| 10:00 AM | 10:30 AM | 2:30 PM | Classic 2-Tank Dive | Certified divers. All levels welcome. |
| 12:30 PM | 1:00 PM | 3:00 PM | Afternoon 1-Tank Dive | Certified divers. Combined with Snorkeling and Courses. |
| 12:30 PM | 1:00 PM | 3:00 PM | Afternoon Snorkel | Not guided. Must be a comfortable swimmer. |
How Multi-Day Dive Discounts Work
Our multi-day dive discounts are designed for guests diving on a mostly continuous schedule.
- To keep logistics efficient and equipment properly staged, we allow one rest day during a multi-day dive package.
- Taking more than one day off between dive days requires re-handling and re-staging equipment, and the multi-day discount will reset.
Configuring Dive Packages
Basic Package Setup
- Navigate to Dive Packages from the main menu
- Click "Add New Package"
- Enter package details:
- Package Name - Clear, descriptive title
- Description - What's included and expectations
- Duration - Half day, full day, multiple days
- Difficulty Level - Beginner, intermediate, advanced
- Certification Required - Minimum certification level
Pricing Configuration
- Base Price - Set the per-day rate from the rates table above
- Multi-Day Discounts - Tiered pricing based on days booked (1, 2, 3-4, 5+)
- Gear Surcharge - Full rental gear adds to the base price per the rates table
- Add-on Services:
- Add Third Dive: $50/day (no gear surcharge)
- Night Dive: $115/day (no discounts)
Inclusions
All dive packages include: - Nitrox - Included with all packages - Tanks and Weights - Standard with every dive - Boat and Crew - Captain, guide, and surface support - Transfers - Taxi pickup and return per the schedule - Refreshments - Water and Gatorade on the boat
Booking Rules
- Multi-Day Gap - Maximum 1 rest day allowed before discount resets
- Cancellation Policy - 48 hours for full refund
- Weather Policy - Dives cancelled due to weather are rescheduled
- 13-Dive Package - No refunds on unused dives
Integration with Other Systems
Contract System
- Automatic Pricing - Contracts pull current package rates
- Availability Check - Verify capacity before booking
- Package Upgrades - Offer premium options during booking
- Discount Application - Apply group discounts automatically
Dive Operations
- Schedule Planning - Package types guide boat assignments
- Guide Allocation - Match guides to package difficulty
- Equipment Preparation - Pre-stage gear for specific packages
- Site Selection - Choose appropriate dive sites
Maintenance Tracking
- Equipment Usage - Track gear usage by package type
- Service Scheduling - Schedule maintenance based on usage
- Replacement Planning - Plan equipment replacement
- Cost Analysis - Track true cost per package
Package Performance Analytics
Revenue Tracking
Monitor package performance: - Most Popular Packages - Bookings by package type - Revenue per Package - Total and average revenue - Profit Margins - Calculate true profitability - Seasonal Trends - Package popularity by season
Customer Satisfaction
Track customer feedback: - Package Ratings - Customer satisfaction scores - Repeat Bookings - Customers booking same packages - Referral Rates - Package-driven referrals - Complaint Analysis - Common issues by package type
Operational Efficiency
Analyze operational metrics: - Guide Utilization - Efficiency per package type - Boat Usage - Capacity utilization rates - Equipment Turnaround - Gear preparation time - Site Success Rates - Dives completed as planned
Best Practices
Package Design
- Customer Focus - Design packages around customer needs
- Clear Inclusions - Be explicit about what's included
- Realistic Pricing - Ensure profitability while remaining competitive
- Flexible Options - Allow customization and upgrades
Pricing Strategy
- Market Research - Know competitor pricing
- Cost Analysis - Understand true costs per dive
- Value Proposition - Justify premium pricing with value
- Dynamic Adjustment - Regular review and adjustment
Operational Planning
- Capacity Planning - Ensure resources match package offerings
- Staff Training - Train guides on package specifics
- Equipment Management - Maintain appropriate gear inventory
- Contingency Planning - Backup plans for weather/equipment issues
Troubleshooting
Common Issues
- Pricing Errors - Check discount calculations and seasonal rates
- Availability Conflicts - Verify capacity settings
- Configuration Problems - Review package setup steps
- Integration Issues - Check connections to other systems
Performance Problems
- Low Booking Rates - Review pricing and package descriptions
- High Cancellation - Analyze package value proposition
- Customer Complaints - Review inclusions and expectations
- Operational Delays - Check capacity and resource allocation