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Dive Package Configuration

Dive packages are the core offering of your dive business. This system allows you to configure comprehensive dive packages with flexible pricing and inclusions.

Rates

Days Booked Package Type Diving Only (Per Day) With Full Rental Gear (Per Day) Notes
1 Day Two Tank Boat Dive $155.00 $195.00 Nitrox included
2 Days Two Tank Boat Dive $147.00 $185.00 Nitrox included. Max 1 day gap in booking.
3-4 Days Two Tank Boat Dive $140.00 $175.00 Nitrox included
5+ Days Two Tank Boat Dive $132.00 $165.00 Nitrox included
Per day Add Third Dive $50.00 $50.00 No gear surcharge. Nitrox included
Per day Single Afternoon Dive $95.00 $135.00 No discounts. Nitrox included
Per day Night Dive $115.00 $115.00 No discounts. Nitrox included
5 Days of Diving 13 Dives in 5 days $750.00 $900.00 Nitrox included. No refunds on unused dives.

Schedule

Taxi Pickup Time Departure Time Return Time Package Type Requirements / Description
8:30 AM 9:00 AM 1:00 PM Advanced 2-Tank Dive AOW & 20 dives or OW & 50 dives. Depths up to 110 feet / 33 meters. Nitrox Mandatory on Dive 1.
10:00 AM 10:30 AM 2:30 PM Classic 2-Tank Dive Certified divers. All levels welcome.
12:30 PM 1:00 PM 3:00 PM Afternoon 1-Tank Dive Certified divers. Combined with Snorkeling and Courses.
12:30 PM 1:00 PM 3:00 PM Afternoon Snorkel Not guided. Must be a comfortable swimmer.

How Multi-Day Dive Discounts Work

Our multi-day dive discounts are designed for guests diving on a mostly continuous schedule.

  • To keep logistics efficient and equipment properly staged, we allow one rest day during a multi-day dive package.
  • Taking more than one day off between dive days requires re-handling and re-staging equipment, and the multi-day discount will reset.

Configuring Dive Packages

Basic Package Setup

  1. Navigate to Dive Packages from the main menu
  2. Click "Add New Package"
  3. Enter package details:
  4. Package Name - Clear, descriptive title
  5. Description - What's included and expectations
  6. Duration - Half day, full day, multiple days
  7. Difficulty Level - Beginner, intermediate, advanced
  8. Certification Required - Minimum certification level

Pricing Configuration

  1. Base Price - Set the per-day rate from the rates table above
  2. Multi-Day Discounts - Tiered pricing based on days booked (1, 2, 3-4, 5+)
  3. Gear Surcharge - Full rental gear adds to the base price per the rates table
  4. Add-on Services:
  5. Add Third Dive: $50/day (no gear surcharge)
  6. Night Dive: $115/day (no discounts)

Inclusions

All dive packages include: - Nitrox - Included with all packages - Tanks and Weights - Standard with every dive - Boat and Crew - Captain, guide, and surface support - Transfers - Taxi pickup and return per the schedule - Refreshments - Water and Gatorade on the boat

Booking Rules

  • Multi-Day Gap - Maximum 1 rest day allowed before discount resets
  • Cancellation Policy - 48 hours for full refund
  • Weather Policy - Dives cancelled due to weather are rescheduled
  • 13-Dive Package - No refunds on unused dives

Integration with Other Systems

Contract System

  • Automatic Pricing - Contracts pull current package rates
  • Availability Check - Verify capacity before booking
  • Package Upgrades - Offer premium options during booking
  • Discount Application - Apply group discounts automatically

Dive Operations

  • Schedule Planning - Package types guide boat assignments
  • Guide Allocation - Match guides to package difficulty
  • Equipment Preparation - Pre-stage gear for specific packages
  • Site Selection - Choose appropriate dive sites

Maintenance Tracking

  • Equipment Usage - Track gear usage by package type
  • Service Scheduling - Schedule maintenance based on usage
  • Replacement Planning - Plan equipment replacement
  • Cost Analysis - Track true cost per package

Package Performance Analytics

Revenue Tracking

Monitor package performance: - Most Popular Packages - Bookings by package type - Revenue per Package - Total and average revenue - Profit Margins - Calculate true profitability - Seasonal Trends - Package popularity by season

Customer Satisfaction

Track customer feedback: - Package Ratings - Customer satisfaction scores - Repeat Bookings - Customers booking same packages - Referral Rates - Package-driven referrals - Complaint Analysis - Common issues by package type

Operational Efficiency

Analyze operational metrics: - Guide Utilization - Efficiency per package type - Boat Usage - Capacity utilization rates - Equipment Turnaround - Gear preparation time - Site Success Rates - Dives completed as planned

Best Practices

Package Design

  1. Customer Focus - Design packages around customer needs
  2. Clear Inclusions - Be explicit about what's included
  3. Realistic Pricing - Ensure profitability while remaining competitive
  4. Flexible Options - Allow customization and upgrades

Pricing Strategy

  1. Market Research - Know competitor pricing
  2. Cost Analysis - Understand true costs per dive
  3. Value Proposition - Justify premium pricing with value
  4. Dynamic Adjustment - Regular review and adjustment

Operational Planning

  1. Capacity Planning - Ensure resources match package offerings
  2. Staff Training - Train guides on package specifics
  3. Equipment Management - Maintain appropriate gear inventory
  4. Contingency Planning - Backup plans for weather/equipment issues

Troubleshooting

Common Issues

  • Pricing Errors - Check discount calculations and seasonal rates
  • Availability Conflicts - Verify capacity settings
  • Configuration Problems - Review package setup steps
  • Integration Issues - Check connections to other systems

Performance Problems

  • Low Booking Rates - Review pricing and package descriptions
  • High Cancellation - Analyze package value proposition
  • Customer Complaints - Review inclusions and expectations
  • Operational Delays - Check capacity and resource allocation